Customer Support and Feedback

Knowledge Base

  1. Getting Started 

    1. Welcome to Autopilot
  2. View Service Status and Release Notes 

    1. View Autopilot Status
    2. View Release Notes
  3. Automation 

    1. The Automation Interface
    2. Triggers, Actions, and Conditions
    3. Best Practice: Pausing objects in Automation
    4. Adding Contacts To Your Automation Flow
  4. Blog 

    1. Overview
    2. Adding a blog to your website
    3. Creating a blog post
    4. Editing the text of a blog post
    5. Adding images into the body of a blog post
  5. Call to Actions 

    1. Overview
  6. Campaigns 

    1. Creating a Campaign
    2. Creating Smart Lists based on Campaigns
    3. Using Campaigns in Automation flows
    4. Salesforce Campaign Sync
    5. Transitioning to the new Campaigns app
  7. Contacts 

    1. Adding a new contact
    2. Creating a list of contacts
    3. Importing Contacts
    4. Salesforce Sync
    5. How to add new leads or contacts to Salesforce
  8. CoPilot 

    1. Adding prospects to your campaign
    2. How to send from your email address
    3. Customizing the unsubscribe link in your emails
    4. Personalizing your emails using variables
    5. Inclusion of previous emails in follow up emails
  9. Web Content 

    1. Overview
    2. Creating a new page
    3. Editing text on web pages
    4. Renaming a page or app
    5. Deleting a page or web app
  10. Dashboard 

    1. Overview
    2. Analytics Tiles
    3. The Feed
  11. Email 

    1. Sending email
    2. Scheduling an email
    3. Managing subscribers, bounces and unsubscribes
    4. Email credits
    5. Bullet Points in Outlook
  12. File Manager 

    1. Overview
    2. Uploading files
    3. Renaming files
    4. Organizing files
    5. Deleting files & folders
  13. Forms 

    1. Overview
    2. Using and modifying default forms
    3. Creating a custom form
    4. Adding spam protection to forms
    5. Resetting and deleting forms
  14. Landing Pages 

    1. How to create and manage landing pages
    2. A/B testing a web page
  15. Prospect Ace 

    1. Prospect Ace Tips & Tricks
    2. Prospect Ace CAPTCHA
  16. Settings, Domain Name and Email 

    1. Overview
    2. Resetting your account password
    3. Using a custom domain name
    4. Setting up Gmail (Google Apps) with your domain name
    5. Using a GoDaddy domain name
  17. User and Account Management 

    1. Account information and password change
    2. How do I upgrade my Autopilot account?
    3. How do I remove my account?
    4. My Team (adding new users to your account)
  18. All articles 

    1. Sending email
    2. Adding a new contact
    3. Overview
    4. Overview
    5. Overview
    120 articles 

Feedback and Knowledge Base